Avast is an established antivirus program that’s packed with remarkable malware detection abilities. Its antivirus software protects your device from ransomware, identity theft, and all types of adware, spyware and malware. It also comes with valuable online security features such as PC backup and recovery. Daily security updates are included as well. Its UI is simple and easy to use. It is compatible with older computers and features a an extremely fast computer scan which makes it a great option for busy users.
Webroot’s security approach isn’t the usual. It examines the behavior of suspicious application or file to determine whether it’s a threat. This is different than the method that most testing laboratories test antivirus programs and may influence the scores Webroot receives. However, MRG Effitas found that Webroot blocks most threats instantly or within 24 hours. Its unique method of protection is what makes it the winner in this category.
Another benefit of Avast is its extensive support choices. The company has a knowledgebase on its website with tutorials on support and a residential area forum for users to ask questions and receive answers. The company also provides phone support for customers who are premium (with lines available in Europe and the US) and live chat.
Meanwhile, Webroot doesn’t offer as many direct support options. However, it has a significant presence on social media and has discussion boards that are free for its users. The customer service is more responsive than Avast’s, but it requires a paid subscription to get its phone support.